Delete your account
In the app
- Open the app and sign in.
- Go to Me → Settings → Delete account.
- Confirm. Your account is deleted right away.
Without the app
Email support@ichat365.app with the subject “Delete my Minesweeper account”. Send it from the email address you use to sign in, or tell us how you signed in (Google, Apple, email, Game Center or Google Play Games) and your nickname. We may ask you to confirm that the account is yours. We will delete the account within 30 days and reply to confirm.
What is deleted
- Your email address, display name, nickname and avatar
- Your Premium entitlement and rewarded-ad records
- Your Classic and Daily progress and statistics saved on our servers
- Your sign-in account
What is kept
- Your Ranked and Peak records stay on the leaderboards anonymously as “Deleted player”, so other players’ rankings do not change. They are no longer linked to you.
- A Premium purchase is unlinked from the deleted account. You can restore it to a new account with the same App Store or Google Play account.
- Game data saved on your device stays there until you remove the app.
- Backups containing your data are deleted within 15 days.
This removes your Minesweeper by Arcelo account only; accounts in our other apps are separate. See the Privacy Policy for details.
删除账户
在应用中删除
- 打开应用并登录。
- 进入「我的 → 设置 → 删除账户」。
- 确认后，账户立即删除。
不使用应用申请删除
发送邮件至 support@ichat365.app，主题写「删除弈格扫雷账户」。请使用您登录时的邮箱发送，或告诉我们您的登录方式（Google、Apple、邮箱、Game Center 或 Google Play 游戏）与昵称。我们可能请您确认账户归属。我们会在 30 天内删除账户并回复确认。
会删除的内容
- 电子邮件地址、显示名称、昵称与头像
- 会员权益与激励广告记录
- 保存在我们服务器上的经典模式、每日挑战进度与统计
- 您的登录账户
会保留的内容
- 排位赛与巅峰赛记录会以「已删除玩家」匿名保留在排行榜上，以免其他玩家的排名变化；这些记录不再与您关联。
- 会员购买会与已删除的账户解除关联，之后可以用同一个 App Store 或 Google Play 账户恢复到新账户。
- 保存在您设备上的游戏数据会一直保留，直到您删除应用。
- 含有您数据的备份会在 15 天内删除。
这里只删除弈格扫雷的账户，我们其他应用的账户相互独立。详见隐私政策。